Can I bring my pet?
Furry friends are only allowed on request and in selected room categories.Is there parking at the hotel?
Yes, you can park your vehicle free of charge in our large car park or in the underground garage – in summer and winter.How long is the reception open?
We are here for you from 7:30 a.m. to 8:00 p.m. You can reach us at +43 5354-562 57 or by email at info@alte-post-fieberbrunn.at .Is there Wi-Fi in the hotel?
Sure! Wi-Fi is available free of charge throughout the hotel. You can get the password from reception.Is smoking allowed in the hotel?
Our hotel is a non-smoking hotel. Smoking is only permitted on the balconies.Are children welcome in the hotel?
Of course! Children are very welcome here. There is an exciting playroom and many great excursion destinations for the whole family.Can I buy a gift voucher?
Yes, you can easily order gift vouchers for culinary experiences, wellness treatments or an unforgettable stay by email.How do I redeem a gift voucher?
Simply call, send an email or visit our postmen at reception to redeem your voucher. We will check availability and help you.How do I subscribe or unsubscribe from the newsletter?
You can subscribe or unsubscribe from the newsletter here . You will find the unsubscribe link at the end of each newsletter.How do I order hotel brochures?
Simply contact our postmen at reception and we will be happy to send you a brochure.What is the best way to get to the Hotel Alte Post?
Here you will find the best routes and means of transport for a stress-free journey.Do I need to pay a deposit?
Yes, to confirm your booking we ask for a deposit of 30% of the price. You can find the bank details here .When can I check in and when can I check out?
Our rooms are ready for occupancy from 2:00 p.m. On the day of departure, we ask you to vacate your room by 10:00 a.m. You are welcome to store your luggage at the hotel.Is there a hotel shuttle?
We will be happy to take you to the nearest train station. Unfortunately there is no shuttle for the airport, but we can help you organize a train or taxi.Which payment methods are accepted?
We accept cash, credit cards (Visa, MasterCard) and debit cards. Company and prepaid cards are not accepted.What is the local tax and why do I have to pay it?
The local tax is a tourism tax that is used to cover municipal costs such as garbage collection and tourist infrastructure.What should I do if I forget something in the room?
Simply contact our reception. We will check whether your forgotten item has been found and inform you.Winter 2024/25:
Up to 21 days before arrival: Free
Up to 14 days before arrival: 70 % cancellation fee
Up to 7 days before arrival: 90 % cancellation fee
In case of late arrival or early departure: 90% of the agreed price.
If your holiday in Fieberbrunn doesn't go as planned, travel insurance is a good idea. This covers cancellation costs, trip interruptions, unforeseen delays and even search and rescue costs. The protection applies to you and your accompanying family members. The premium is 5% of the trip price and you can add the insurance cover directly when you book. For more details and to take out your insurance, check out this link .
Is the outdoor pool heated and when is it open?
Yes, the outdoor pool is heated (32°C in winter, 28°C in summer) and open daily from 7:00 a.m. to 8:00 p.m.How long is the sauna area open?
Our sauna area in the Latschenkiefer SPA is open daily from 2:00 p.m. to 7:30 p.m. In bad weather we open earlier.Are children allowed in the sauna area?
The sauna area is a textile-free zone and is not accessible to children under 16 years of age.Are wellness treatments offered?
Yes, we offer numerous treatments such as massages and peelings. You can easily make an appointment at reception. If you are unable to keep your appointment, we ask for your understanding that you can cancel free of charge up to 24 hours in advance.Are the bathrobes included?
Yes, bathrobes and towels are available free of charge in a rental bath bag in your room.Can you use the wellness area without being a hotel guest?
Yes, external guests can use our day spa offer .Can I book wellness services in advance?
Yes, you can reserve your treatments in advance and receive a 5% discount if you book at least 7 days before arrival .How long can I cancel wellness services free of charge?
Cancellations are free of charge up to 24 hours before the treatment appointment.Does the hotel have a restaurant?
For our hotel guests we offer a multi-course menu of your choice. Read moreWhen are the meal times?
Breakfast is served from 7:30 a.m. to 10:00 a.m. and dinner from 6:30 p.m. to 8:00 p.m.Do you offer special diets or allergy-friendly meals?
Yes, we are happy to accommodate special dietary requirements and allergies. Just let us know in advance at reception.With the guest card you save on admission prices and user fees in PillerseeTal! You can also use all local trains (except IC, EC and RailJet) free of charge. The PillerseeTal Card is available at a reduced price.
Are there doctors in Fieberbrunn?
Yes, two general practitioners are available: Dr. Ernst (+43 5354 / 560 79) and Dr. Lahnsteiner (+43 5354 / 564 40).Where is the nearest pharmacy?
Pillersee-Apotheke, Rosenegg 54. Phone: +43 5354 / 564 50. Opening hours: Mon-Fri 08:00-12:30 & 15:00-18:30, Sat 08:00-12:00.Where are there supermarkets?
In Fieberbrunn you will find an MPreis, Hofer, Spar and Billa.Where is the nearest bank or ATM?
Raiffeisen Bank and Sparkasse are directly in the village.shopping opportunities?
In St. Johann in Tirol, just 15 minutes away by car, you will find numerous shopping opportunities. In Fieberbrunn there are smaller shops for everyday needs. For even more shopping fun you can drive to Wörgl (approx. 30 minutes), Innsbruck (approx. 1 hour) or Salzburg (approx. 1 hour).
Are there guided hiking tours?
The tourist association offers guided hiking tours, some of which are even free with the guest card.
A special #Highlight: Once a week, host Iris invites you to the Early Bird Walk.
Is there a hiking service?
Yes, we offer a shoe dryer, hiking poles, maps, a rental backpack, an information corner and, on request, a packed lunch.How far is the nearest cable car?
Three cable cars are nearby: Bergbahn Fieberbrunn (1.6 km), Pillersee (5.8 km) and Waidring-Steinplatte (16.5 km).Are there guided bike tours?
Yes, there are guided bike tours offered by the tourist association.Is there a bike service?
Yes, we offer you a lockable “bike living room” with a practical bike service bench, barrier-free access, bike washing area and e-bike rental.
Is there an e-bike rental service?
Yes, you can rent e-bikes from us.Where is the nearest cable car?
There are three cable cars nearby: the Fieberbrunn cable car (1.6 kilometers), Pillersee (5.8 kilometers) and Waidring-Steinplatte (16.5 kilometers). These can be easily reached by car or ski bus.
Is there a ski bus? How far is the stop?
The ski bus stop is just 50 metres opposite the hotel and runs every 30 minutes.
Can I buy my ski pass at the hotel?
Sure! Get your ski pass directly at our reception to save yourself long waiting times at the ski lifts.
Is there a ski and ski boot room?
Yes, and it is heated! You can reach it via the ski cellar entrance or the lift. Please do not carry your ski boots through the hotel.
Where is the nearest ski rental / ski school?
You will find both directly at the valley station of the Fieberbrunn cable car.
Do you get a discount on ski rental?
As a guest in our Genusshotel Alte Post**** you receive a 10% discount on ski rental.
How high is the avalanche danger today and are there any special insider tips for great ski runs or touring routes?
Our postmen will be happy to give you up-to-date information on the best slopes, the avalanche situation and the weather forecast.
What's going on in Fieberbrunn?
There is always something going on in the Pillerseetal: from sporting events, ski shows and après-ski events to dog sled races and Christmas markets. You can find the latest event information here .
Bad weather – what now?
No problem! Even when it rains, there are plenty of excursions and sights to see in Fieberbrunn that will make your vacation unforgettable. Boredom is a foreign word here!
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USEFUL INFORMATION AND FREQUENTLY ASKED QUESTIONS
#GOODTOKNOW We have summarized the most frequently asked questions and answers as well as the most important information about your stay with us in the Kitzbühel Alps.
If your question is still not answered, please do not hesitate to contact our postmen and postwomen at reception at any time. #callonus